Water

Francisco buys its water from Pike Gibson and resells it to the Francisco customers. When Pike Gibson does a water increase then Francisco does the same increase to keep our costs in line with what we are charged. These changes are always advertised and a note put on the water bill when to expect the increase. We do NOT have a water treatment plant. The current minimum charge for 2500 gallons of water is $42.91, plus tax. Out-of-town customers are charged, in addition to their monthly bill, a surcharge of $4.78 per month. The sewer system was installed in 2003. Current monthly minimum charge is $28.42 for a 5/8” meter and $.00972 per gallon of water used monthly.

To set up a Francisco Water Account customers need to:
Call the clerk treasurer at 812-782-3573Then go to the German American Bank and ask for a Water Customer Application. The Application needs filled out and a $150.00 deposit paid to the bank before water can be turned on. Customers are asked to send a picture by text of their stamped payment to the clerk treasurer email addres.

Water bills can be paid 1 of the following ways:
1. Customers may pay online at paygov.us using code 3500. Customers paying by Paygov need to pay by 7th of month to provide time for the payment to post to the water department’s account to avoid penalty.
2. German American Bank at Princeton, 231 West Broadway in person, by putting payment in night deposit box, or mailing stub and payment to the bank. If mailing be sure to allow ten days for payment to reach the bank.
3. German American Bank at Oakland City, 1100 W Morton Street, in person, by putting payment in night deposit box, or mailing stub and payment to the bank. If mailing, be sure to allow ten days for payment to reach the bank.
4. Customers may make arrangements with their bank to pay to German American direct, but need to make sure they allow ten days for payment to reach our bank account. The notification from customer’s bank to German American needs to include their name, service address, and water account number.

Normal due date on bills is the 15th of the month. If the 15th falls on a Friday, on the weekend, or on a Holiday, the due date then becomes the next business day. To avoid a 10% penalty, customers need to pay by the due date.

	2020 Water Quality Report
	2022 Consumer Confidence Report
	2021 IFA Audit Report

For more information on the water department, please visit our Departments page

Sewer

For town residents that need sewer services the town of Francisco can set up this when setting up their water account, for any questions you can reach town hall at 812-779-6808.

Electric

Francisco is supplied with electric service by Duke Energy. More info can be added here such as how new residents need to contact Duke for switching over electric as well as how to report a power outage. For more information please visit www.dukeenergy.com or call 1-800-521-2232.

Gas

Francisco is supplied with gas service by Center Point Energy. To set up an account, ask questions or report an issue please contact Center Point Energy at www.centerpointenergy.com or call 1-800-227-1376.

Indiana law requires all property owners to make an important phone call before doing any digging on their land. Whether you are planting a tree, putting in a new fence or mailbox, or digging for any other reason, it is critical that you either call 811 or complete the online form at indiana811.org at least two business days in advance. The service is available 24 hours a day, 7 days a week. The Federal Communications Commission has designated the three-digit 811 code as the national toll-free number for all local “Call Before You Dig” phone centers throughout the United States. 811 in Indiana took effect in 2007 and is reachable toll-free from anywhere in the state. You can also call 1-800-382-5544.